Ocean House Media

Support

Customer Feedback for Oceanhouse Media

We won’t rest until you’re happy again!
Did we solve your problem?

New and returning users may sign in

Knowledge Base

Dr. Seuss Deluxe

Welcome to Dr. Seuss Deluxe!

Mindset Apps

Google Play - Why does my new subscription get automatically canceled and refunded every few days?

Awakenings - Google Play - Why does the app request "access to my photos, media, and files"?

iOS Awakenings 1.0.5 not restoring or showing my daily principles

Awakenings - Having problems getting the Alarm feature to work properly

Awakenings with Iyanla Vanzant - My Weekly Date is "stuck" and not showing this week's date

14 articles

My Hay House Oracle apps aren't working

Hay House Oracle Card apps No Longer working after iOS 13 Update

My Guardian Angel Messages

iOS - How do I cancel my trial and manage my subscriptions?

Is there an Android version of My Guardian Angel Messages?

Why am I having subscription issues with my older iOS device?

Offline-mode is not recognizing my subscription

Alana Fairchild's 11:11 Oracle

Alana Fairchild's 11:11 Oracle crashes on launch

Dr. Seuss Treasury

How to Restore a previous Dr. Seuss Treasury Purchase

Dr. Suess Treasury Family Sharing

Dr. Seuss Treasury 1.9 requires me to re-download my books, which are not downloading

My Dr. Seuss Treasury subscription or purchase will not Restore or sync to another device

Why can't I update the 1.8 (or greater) version of Dr. Seuss Treasury?

Dr. Seuss Classic Apps

Will my individual Dr. Seuss classic apps be updated for 64-bit in iOS 11?

Guidance Apps

iOS Jesus Guidance Settings causes the app to crash

I am getting a licensing error on my Android device.

Why have I have stopped receiving message notifications?

Archange Raphael Guidance and Achangel Michael Guidance are freezing on my iPhone 4s, 5, 5c, 5s devices?

Archangel Raphael Guidance 1.3 and Archangel Michael Guidance 1.3 are freezing on my iOS 8 device